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Honda of Owings Mills
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Customer Reviews

Honda of Owings Mills Testimonials

Thank you Honda…

It was a great experience at Honda Owings Mills with Mr Brooks and CJ it was wonderful. The next car I purchase is coming from here!

April 15, 2017

Awesome!

I had a relatively painless experience at this dealership, especially for being a first time car buyer. Jack was great, worked within my budget and got me the car I want. Had to wait a bit for the finance side of things, but Lane was great to talk to and helped me choose a great warranty. Highly recommend!

tsanders
April 11, 2017

I had a wonderful experience at this dealership.

My salesperson Desmond was outstanding. He was new to the dealership, but made every effort to answer all my questions about my choice. If he didn’t readily know something he went and found the answer for me. In addition, he followed up with me after the purchase of the vehicle. The financing process and delivery of the vehicle went smoothly.

April 11, 2017

Easy Like Sunday Morning!

I arrived at the dealership and was helped by Michael Baker. I wanted a test drive and he allowed me to take the vehicle on a longer than normal test drive so that I could get a better idea of how the car was. When it came time to talk numbers, he was more than willing to get me different monthly prices based on what model of car I wanted so that I could compare them to each other. I had decided I wanted more than the base model but the monthly price was a little over my budget. Michael went into financing and was able to get the price down lower than my budget. He was very accommodating throughout the whole process. I recently moved to PA and he assured me that he was able to get the vehicle tagged and titled in PA to make things easier on me. He had two more appointments after me but did not rush me through the process at all. He answered any and all questions I had. Dawn, from finance was also incredibly sweet and helpful and they both made the process smooth and easy.

MPossible007
April 11, 2017

Great buying experience!

My wife and I received great service from salesman Kean Thompson. He is very professional, knowledgeable and easy to talk to. Buying a car from him was painless, and my wife and I will be customers for life. I would also like to give kudos to Lane in Finance who answered all the questions that we had during the financing process. I highly recommend Honda of Owings Mills.

Big N
April 10, 2017

It was a good experience. The car I love.

I am very please with the car. I plan to be a life time customer . The salesman was excellent in satisfying my needs in getting me the right car.

cathy055
April 10, 2017

Awesome car buying experience!

We were totally pleased with the service provided by Mr. Desmond Parmer. He was both knowledgeable and professional. His respect for the customer, and his knowledge about the car purchased was a blessing!

Peeps
April 10, 2017

MIKE BAKER!

First time purchasing a car, but Mike made it quick and effortless. He took the time to explain and answer each of our questions, and we did not feel like he was getting impatient/frustrated. Would highly recommend Honda Owings Mills.

TZ2017
April 10, 2017

I highly recommend Honda of Owings Mills…

My wife and I received great service from salesman Kean Thompson. He is very professional, knowledgeable and easy to talk to. Buying a car from him was painless, and my wife and I will be customers for life. I would also like to give kudos to Lane in Finance who answered all the questions that we had during the financing process.

April 10, 2017

Great Experience and Service

I was greeted by nice gentleman who asked me if I needed help? I said, Yes and he introduced me to Shirley. She greeted me with a huge smile and a hand shake. She asked me a few questions and was on top of my request without being pushy; which allowed me to relax. I knew that I was in goods hands with Shirley. I told her what I could pay monthly and I walked away with that payment and @2016 Hyundai Sonata. I was very pleased with Shirley and would recommend her to all of my family and friends for a new or certified used car.

Greg Pappas
April 8, 2017

Outstanding Service

My service here at Honda of Owings Mills was outstanding. My service writer was Cindy Brown in express.. This is my second car and I love it.

April 7, 2017

Professional and Informative

My sales consultant was Shirley Quevedo. She was very pleasant and informative about the Honda CRV’s, 2016 and 2017. I had not purchased a new vehicle in a long time and felt stressed about the buying process, Ms. Quevedo addressed all my concerns and was very knowledgeable about the vehicles features, upgrades, safety features and incentives for the 2016 models. With her help and the awesome manager Q. Sue and finance department Pierce , I was able to purchase the Honda CRV that I love with a affordable rate. I would highly recommend this dealership and team!

New Honda Lover
April 6, 2017

Six Cars Says It All

I have bought six Hondas from Honda of Owings Mills and its predecessor, Northwest Honda. I no longer even shop around, because I have always found them easy to deal with, honest, and offering the best deals. I also bring my cars there for service, as the quality of the work is excellent, and they never try to sell you things you don’t need, like some other dealers’ service departments do.

Birder
April 4, 2017

The service was impeccable.

Shirley quevedo helped me find the car I wanted and for a great price.  My Honda rides like a champ. Scott helped me get a new taillight and gave me great service.

April 4, 2017

Helpful and friendly

I arrived at the dealership and was helped by Michael Baker. I wanted a test drive and he allowed me to take the vehicle on a longer than normal test drive so that I could get a better idea of how the car was. When it came time to talk numbers, he was more than willing to get me different monthly prices based on what model of car I wanted so that I could compare them to each other. I had decided I wanted more than the base model but the monthly price was a little over my budget. Michael went into financing and was able to get the price down lower than my budget. He was very accommodating throughout the whole process. I recently moved to PA and he assured me that he was able to get the vehicle tagged and titled in PA to make things easier on me. He had two more appointments after me but did not rush me through the process at all. He answered any and all questions I had. Dawn, from finance was also incredibly sweet and helpful and they both made the process smooth and easy.

annamay018
April 4, 2017

Pleasant and helpful

My salesman was Michael Baker and I purchased 2017 CRV EX on March 23, 2017. Everyone at Honda of Owings Mills was very pleasant and helpful. Michael Baker helped me choose the model and color and answered all of my questions and was very professional yet friendly. He even took his own time to travel and pick up the exact car I had chosen.

April 4, 2017

I was very satisfied with the service

I recently bought a new car from Honda of Owings Mills and I was very satisfied with the service they provided me. I made a little mistake on the buyer survey since it was my first time doing such a survey. I’m used to the answers being inconsequencial, so I did not pay enough attention to my answers. My sales person – Melvin Ross – deserves a lot more credit than my survey might hint to.

April 3, 2017

Amazing

They got me in an out the door in no time in my brand new cherry red 2016 Honda Civic! Thanks to my amazing salesman Joshua Crawford.

Alexis Jones
March 31, 2017

Sales and finance did an excellent job.

I rate my entire experience as excellent. There was no high pressure tactic, because if there were I would have walked out. I told the salesman what i was looking for in a new car and he delivered every thing I asked for. He was informative and friendly and moved the deal right along. He knew his business. The back end office was just as experience and friendly. I told him what I could pay monthly and he made that happen to the penny. All in all it was a good purchasing experience and I would recommend this dealership to a friend.

lynn1111
March 30, 2017

I rate my entire experience as excellent.

There was no high pressure tactic, because if there were I would have walked out. I told the salesman what i was looking for in a new car and he delivered every thing I asked for. He was informative and friendly and moved the deal right along. He knew his business. The back end office was just as experience and friendly.

March 30, 2017

Very easy transaction

Purchased a certified pre-owned 2016 CR-V. Absolutely no hard sell. Derek, the salesman was very helpful and a pleasure to work with. He answered all of my questions knowledgeably and was very professional in making the sale.

appleste
March 29, 2017

Honda CRV

I had great experience here. I got the best deal for CRV SE AWD 2016. Salesman was Mel Ross. He is professional and stayed in communication throughout the buying process. Highly recommend this place.

Usman
March 29, 2017

Honda CRV

I bought a 2017 CRV and Kean was the salesman. He was great – worked with us to ensure we got a deal. Even tough it was late and then kept the car overnight for our decision.

aschonland
March 24, 2017

Thanks for the Pilot guys!.

Really chill and easy place to buy a car. Cj isn’t over harassing or agressive. It’s how it should be. You like the car? Yes. Wanna test drive? Yes. Negotiate a price. Boom done. That’s why he’s the top salesman there. Ray was cool and the duke was very polite and quick and to the point.

March 24, 2017

Pleased with the experience.

We first met with our salesman Joshua Crawford who was excellent at answering all our questions and pointing out all the many features in the CR-V. Three others, Lane, Oz, and Ebony were also very pleasant and helpful. This is our first Honda.

Hondaguy
March 23, 2017

Thank you all for a stress-free experience….

Great deal good service wonderful outcome. Thanks to sales rep Avion , sales manager Oz , Finance Advisor Dawn.

March 23, 2017

Friendly and pressure free dealership experience

Overall pleasant experience. All of the employees were honest, pleasant and professional. The were helpful without being pushy. The salesman Dezon was helpful and attentive. I would use this dealership again. This is my third Honda purchase and all of the experiences were great.

MPossible007
March 22, 2017

I had an excellent experience….

The staff was very attentive from the beginning. Michael Baker especially went above and beyond by driving down to Virginia to get the specific model I was looking for.

March 21, 2017

STRESS FREE!!!!

Spoke to a sales representative over the phone he told me he would give me a good deal on a CR-V. I asked him not to waste my time. Needless to say, I walked away from Honda of Owings Mill with a 2017 CR-V touring he did not waste my time. Thank you Avion and Oz. To top it off the Finance person Dawn, God bless her. This was the best experience I had in purchasing a vehicle.

Zette54
March 21, 2017

THANK Y’ALL VERY MUCH…

I had the best experience with Honda of Owings Mills. I called and I spoke to CLARENCE JACKSON. When I got there CJ was ready waiting to meet me . LARRY got my finance thru with the payment I could afford. I GOT THE CAR I WANTED 2016 HONDA PILOT BEST EXPERIENCE I HAD AT ANY CAR DEALERSHIP ..EVERYONE WAS VERY PROFESSIONAL.

March 18, 2017

They were very helpful!

My deal went very smoothly considering the circumstances! The sales manager Q was great as was his salesperson Shirley! I did find some minor damage on the car after I purchased the vehicle, but they were able to make everything like new with no questions asked!

March 18, 2017

We love Honda and all employees!!!

My Step-Dad bought a new 2017 Honda Accord LX !! And we love it !!! Thanks to Shirley Quevedo for helping us out !! Love her energy !!! Helped us out a lot and we couldn’t be any happier !!!  Thanks guys…

March 16, 2017

Great experience!

My husband and I just bought our first Honda at Honda of Owings Mills. We worked with Mike Volkomich; he was incredibly knowledgeable, friendly, and easy to work with. He got us in the CRV that we loved for a great price. We would highly recommend asking for him when you come to this dealership!

NewHondaOwner
March 16, 2017

Best salesman Mike Volkomich

Mike Volkomich is the absolute best!!!!!!! Highly, highly recommend him to anyone who’s looking to buy a new Honda. Very professional and helpful. My First time buying a car from him and I absolutely love it! In future if I buy new car I ll buy from this dealer from Mike V.Thank you 👍🏻👍🏻👍🏻👍🏻👍🏻

Ruslan88
March 15, 2017

Friendly dealership

Josh Crawford sold me a great Honda Accord. He was patient while I asked a million questions . He was knowledgeable about the features. The safety features really sold me. The manager , Oz was easy to deal with. I highly recommend Josh Crawford and Owing Mills Honda!

MScole111
March 15, 2017

Amazingly Helpful and Knowledgeable

This was my first time buying a car and Dezmond was so knowledgeable and helpful! A++ for everything you all did for me! Thanks again!

yanni18
March 15, 2017

A very happy, pleasant and efficient experience

Kean was a breath of fresh air and I truly appreciated his honesty and genuineness. He didn’t overwhelm me with “salesman-like” information and could sense that I knew what I wanted and wasn’t trying to “sell” cars or something more than what I wanted. He was very cordial and polite and his integrity was most appreciated.

twhitridge
March 14, 2017

Outstanding service experience!!

My service advisor Cindy Brown took care of my vehicle in a timely fashion and got me in and out very quickly thank you for much for your service keep up the great service.

March 14, 2017

We highly recommend this dealership….

My wife and I had a wonderful experience at Honda of Owings Mills. Everybody there was very polite and accommodating. They really made buying our new Honda a pleasurable, and stress free.

March 13, 2017

Great Service!

I stopped in just to see what they had because I receive such great service on my car at Honda there. Joshua Crawford was amazing from start to finish. He asked what I needed walked me through some options spoke with me about incentives set me up for a test drive and before I knew it I was signing the check for my new CRV ! The sales manager came over he was also wonderful as well as the finance specialist the entire dealership was beyond helpful and friendly they do understand what is needed to earn a customers business! And to my deal was done he help with transferring my old items from my old car to my new car and assisting with the entire set up of all the new features he was simply amazing if you’re in the market for a new Honda this is the dealership and Joshua is that guy.

AidaY
March 13, 2017

Successful new car sales experience “

This was my first time buying a new car and Jack Hodges was a pleasure to work with…easy going and polite, helped me reach a good deal on a car that I Iove…thanks so much!!

eburke
March 12, 2017

I bought my first car.

I had a great experience yesterday.  Kean Thompson and Larry Brooks were very helpful I can honestly say without there help I don’t think I would’ve gotten a better deal anywhere else especially for my age only 18 with a brand new car not many can say that.

March 11, 2017

Best Car Buying Experience Ever!

I went into Honda of Owings Mills with my 6 year old son to check out our options. My husband works long hours, and I thought it would be a good idea to get as much of the process done as possible while he was working. Kean helped me consider our options and narrow our focus to the best choice for our family. I felt no pressure and no intimidation from him. As a woman, I’d have to say that’s rare in my experience at a car dealership. Once we had settled on the car for my family, I was introduced to Lane in financing. Lane was equally amazing! He played no head games, applied no pressure, and truly listened to my thoughts and my needs. I left with a new 2016 CRV, and I love it! My husband and son love it too! If you are a woman, searching for a car on your own, this is the place for you. Go to Honda of Owings Mills, and ask for Kean and Lane. You’ll get a great car and a great deal, and your experience there will be incredible!

TrishaU
March 10, 2017

Loyal For Life

I have bought 5 cars from Northwest Honda/Honda of Owings Mills. Mark Honkofsky is the only salesman that I will deal with when it comes to Hondas. He has earned my loyalty by always giving me a better price than any other dealer/salesman that I have spoken to. He is a very straightforward talker and tells it to you honestly. You know what to expect and what he expects from you. He is also a very patient man and will give you the time and space you need to make the right decision for you. After dealing with Mark, I have dealt with Lane in the Finance Department and he always helps me reach my financing goals and makes sure that I leave there comfortable with my financing. Overall it is a great experience dealing with them and they have my loyalty.

bear71874
March 8, 2017

Jack Hodges is the best!”

Jack has been very accommodating the moment we stepped in. He is very professional and friendly which made us comfortable; he did not try to convince us to purchase the vehicle yet he focused on showing us the performance and capability of the vehicle. He took care of us until we left the dealership to make sure that we have everything that we need just like taking care of a family member. The Finance Dept. was great to negotiate with, and the Manager even dropped by to assist us with our needs. Will definitely recommend this dealership to friends and family.

Adrian A.
March 6, 2017

Great Service

I would like to thank Mr. Kean Thompson and Mr. Preston Jennings for their excellent customer service and getting me a wonderful deal on my new vehicle purchase. I truly appreciated their professionalism, quickness and honesty. I would definitely recommend Honda of Owings Mills to friends and family.

TG
March 6, 2017